Harrod’s

This is, believe it or not, a snap of the world famous department store for the ultra-affluent, Harrod’s, although you can only see a very tiny bit of it, in the far, far center:

Interestingly, I stopped into the perfume selection with the intention of buying myself an expensive bottle of cologne.  Money was no object – I was in the right mood, I had the money, and I fully intended to walk away with a little bottle of something famous from Harrods.

However, when I saw that every counter was covered with dozens of bottles, and that each and everyone one needed to be opened to smell, the barrier to selecting a cologne was so high that I walked away empty-handed.

I wonder if Harrod’s is aware of this usability issue?  Or maybe (more likely) their customers really don’t care, and they just buy cologne fragrance unsmelled?